This will depend on whether you ordered an in-stock item or one that is made-to-order. If we have your piece in stock, then you can expect to have it within 3-5 working days. If the item is on back-order or is a bespoke piece, please allow us 3-4 weeks to create your treasure and have it delivered safely to you.
Please note that delivery times may vary depending on the season, but we will hustle to get your perfect piece to you as fast as possible and keep you up-to-date on its progress. Please indicate whether our purchase is a gift with a specific date of deliver required so we can confirm and ensure you receive it in time.
Absolutely! If you would like to collect your KiiRA treasure in person, please select “collection” as your shipping option. Our studio and showroom is inside Jewel Africa in Green Point Cape Town. We would love to see you!
As you can imagine P.O Boxes aren’t the best for the delivery of precious jewels, so please provide the contact number of the person receiving the item, physical address where you feel that your new piece will arrive safely to you.
We currently use Courier It unless otherwise stated. You will receive a tracking number with your order confirmation where you can track it here
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